Get Your Money Back – About 32% of all company’s/bank transfers using an Atm & mobile phone end up as a mistaken transfer to another user’s bank account. This means over 10 Million Dollars ($10,000,000) is sent by mistake to a wrong bank account by accident a day. This is one problem that millions of people face worldwide.
This mistake can leave you in a lifetime of debt if not rectified. Making a wrong bank transfer can be very troubling, but there’s hope you can get your money back. We’ve provided tips to help you get your money back was sent to the wrong account number both get your money back on cash app.
5 Best Ways to Get Your Money Back When Scammed
Visit Your Bank/ Company Recipient
The first thing you must do is reach your bank. How fast you do this largely determines the success of the rest of the process. If you can reach the recipient’s bank immediately, this might also work in your favor.
Banks now have official e-mail addresses, WhatsApp lines, and Phone lines you can immediately call to have issues addressed. Since time is of the essence here, you might need to resort to calling them or getting to a physical branch (if you can).
Before contacting the bank by either of these means, make sure to have all details written out: your account name and number, recipient’s account name and number, the amount involved, date and time of the transaction, and the reason you want to recall the funds.
You have to be as explicit as possible in stating the reason for recalling the funds. If you mistakenly transferred into a wrong account, you made a transfer under duress, or you have been defrauded, state it clearly.
As soon as this is done, your bank immediately gets the recipient’s bank to place a hold on the amount cited in the transaction. What this implies is that if the recipient has N30,000 in his account, and the amount under dispute is N10,000, the bank places a hold on N10,000 but allows him to withdraw other funds.
Call the executive customer service
For a grievance with a Fortune 500+ company, ignore the firm’s standard 1-800 customer service number. Instead, look up the direct line to the company headquarters in Google Finance by typing in the name of the business/company. Call the number then ask for the office of one of the top execs by name (you’ll find the names when you do the Google Finance search).
After you get transferred to that office, pitch your sad tale to the assistant. He or she will either take care of you or transfer you to a division known as “executive customer service.” One caveat: This technique has grown so popular that some companies have limited their executive customer service agents’ powers lately.
You need to move as quickly as possible because the recipient could go on a spending spree upon receiving the alert of an unexpected “windfall.” However, if the money is already withdrawn, and the account is longer funded to the amount under contention, a hold will be placed on whatever amount is left, pending the resolution.
Whether the account is funded or not, the recipient gets invited to the bank to resolve the issue. Here, two things could happen.
The account holder could show up and authorize a reversal of the wrongful credit, as an upstanding citizen. On the other hand, they could choose to abandon the account.
Many companies/banks also have their own public Twitter accounts. So you might Tweet your blog link at them to get noticed.
Odds are, if your story starts spreading big, the company’s/bank will reach out to you to douse the fire.
Take Note On getting Your Money Back
The company’s/bank won’t just reverse the money because you claim someone defrauded you or you mistakenly sent money to a wrong account, but the recipient in the quote will have to verify your claim that the funds don’t belong to them.
Like most banks state, consent from the recipient has to be given to reverse the amount in dispute, unless it is an outright fraud case.
If the recipient insists that it’s a valid transfer and refuses to give consent, the bank could maintain the hold on their account, making it impossible to spend the money. The problem, however, is that your money remains stuck in the account till the day they walk into the bank to authorize the reversal.
In some cases, the bank may advise you to take the case to court and secure an injunction to get back the money or compel the recipient to show up.
If it is a case of fraud, you might need to involve relevant law enforcement agencies. Also, the account is then added to the watchlist for subsequent transactions, or completely closed, depending on the gravity of the allegation.
For the most part, mistakes like this will be due to human error and so the best way to avoid them in the future is simply to take extra care when you are entering the details for any payments you plan to make.
Double-check, even triple check, all of the details you enter to make absolutely sure they are correct.
One thing you could do if you are planning to send a large amount over is to send a few amounts beforehand and check that it reaches the intended recipient before you send over the full amount.